SMS Terms & Conditions & Privacy Policy
Last Updated: June 6, 2026
Welcome to the SMS text messaging program of USA Auto Service. Please review these Terms & Conditions, as well as our Privacy Policy, regarding our text message marketing and alert programs.
1. SMS Terms & Conditions
Program Description
USA Auto Service offers a mobile alert program to our customers. By opting in to receive text messages from USA Auto Service, you agree to these Terms and Conditions. Messages may include vehicle service status updates, appointment reminders, recommended maintenance alerts, and promotional marketing offers or discounts.
Consent & Automation
By checking the opt-in box on our estimates, invoices, or digital sign-up forms, you provide your express written consent to receive recurring automated text messages (including those sent via an automatic telephone dialing system or automated technology) from USA Auto Service at the mobile number provided. Consent is not a condition of purchase; you are not required to opt in to receive vehicle service or make a purchase from our shops.
Message Frequency
Message frequency varies based on your vehicle's service cycle and our active promotional calendars. You can generally expect to receive between 2 to 6 messages per month.
Cost
USA Auto Service does not charge a fee for our text messaging program. However, message and data rates may apply from your mobile carrier depending on your wireless plan.
Supported Carriers
Our text messaging program is accessible on most major United States wireless carriers. Carriers are not liable for delayed or undelivered messages.
How to Opt-Out (Stop)
If you no longer wish to receive text messages from USA Auto Service, you can text STOP to our text messaging number at any time. You will receive a single, final text message confirming that you have been unsubscribed from our marketing list. No further messages will be sent unless you intentionally opt back in.
How to Get Help
If you are experiencing issues with the messaging program or need assistance, reply to any of our text messages with the keyword HELP, or contact our customer support team directly at our main shop phone number.
2. Privacy Policy & Data Security
At USA Auto Service, we value your privacy and are committed to protecting your personal information.
Information Collected
When you opt in to our SMS program, we collect your mobile phone number and your name. We may also associate this data with your vehicle's service history in our internal customer database to provide accurate service reminders.
Absolute Privacy Guarantee (No Mobile Data Sharing)
USA Auto Service does not sell, rent, loan, trade, lease, or otherwise transfer your personal information, mobile phone number, or SMS consent data to any third parties or affiliates for marketing or promotional purposes.
Your mobile opt-in data and consent are strictly confidential and are used solely to communicate with you regarding your service and promotions directly from USA Auto Service.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your mobile number is stored securely within our password-protected customer relationship management (CRM) systems and SMS text broadcasting platforms.